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Virtual admin

Virtual admin services for UK businesses

Virtual admin is the everyday paperwork that keeps a business running and keeps its owner off the tools: the inbox, the diary, the invoices, the filing, the follow-ups. Wise Resolutions handles it remotely, on UK hours, for £35 an hour with no employment overhead attached.

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UK based, EnfieldFully insuredICO registeredUK GDPR compliantNo long tie-ins

Day-to-day administration

Inbox triage, diary management, meeting booking, document formatting and filing — the work that quietly eats an hour every morning.

Money admin

Invoices raised on time, payment chasers sent on a schedule, receipts collated and expenses organised ready for your accountant.

Systems and data

CRM tidying, spreadsheet upkeep, data entry, list building and the migration jobs that never quite reach the top of the list.

What counts as virtual admin?

Virtual admin covers the administrative work a business would otherwise hand to an office administrator, delivered remotely instead of from a desk in your building. In practice that means the inbox is read and sorted before you open it, the diary is managed rather than merely populated, invoices go out on the day they should, and the documents you need are named consistently and stored where you can find them.

The distinction that matters is ownership. Task-by-task freelancing means you still hold every process in your head. Virtual admin support means a recurring responsibility genuinely moves across — the weekly invoice run happens whether or not you remember to ask for it.

How it works in practice

Support starts with a free twenty-minute call, then a written scope so both sides know exactly what is covered. Access is shared using delegated permissions rather than shared passwords — the approach is set out in the guide to sharing access safely.

Work is billed on worked time with a timed breakdown, so you can see where the hours went. Most clients start with a two-hour ad-hoc booking on one specific job, then move to an 8 or 16 hour monthly retainer once it is obvious which tasks should live elsewhere. Full rates are on the pricing page.

Scope

Virtual admin tasks we take on

  • Inbox triage, holding replies and filing
  • Diary management and meeting scheduling
  • Raising invoices and chasing late payment
  • Quote and proposal formatting
  • CRM updates and data entry
  • Supplier and subcontractor correspondence
  • Expense collation for your accountant
  • Document templates, naming and file structure

Questions

Common questions

What is the difference between virtual admin and a virtual assistant?
Very little in practice — virtual admin describes the work, a virtual assistant is the person doing it. Some clients want purely administrative support; others want diary and client-facing work as well, which is closer to a virtual PA.
How much do virtual admin services cost in the UK?
Wise Resolutions charges £35 an hour ad hoc with a two-hour minimum, or monthly retainers from £280 for 8 hours. There is no employer National Insurance, pension, holiday pay or equipment cost on top.
Can you work inside our own systems?
Yes. Work is done inside your Microsoft 365 or Google Workspace, your CRM and your accounting software using a delegated account, so records stay in your business and access can be revoked at any time.
Is my data safe with a remote administrator?
Wise Resolutions is fully insured, ICO registered and UK GDPR compliant. A written confidentiality agreement is in place before any access is shared, and an NDA is available on request.
All servicesPricingOnline admin supportAffordable virtual assistant

Hand over the admin, keep the business

Twenty minutes on a call is enough to work out which administrative jobs should move first and what they are costing you now.

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