Unsent quotes are the most expensive admin backlog there is
In Essex trades and installer businesses the bottleneck is almost never capacity to do the work. It is the fifteen quotes sitting half-written on a phone, the invoices raised three weeks after completion and the follow-up call that never happened. Every one of those is revenue already earned and not collected.
Clearing that backlog is usually the fastest financial win available to a small business, and it does not require a bigger team — just someone whose job it is to send the quote the same day and chase the invoice on schedule.
