Worked example: a coaching practice at capacity
A solo coach running fifteen clients a month typically loses six to ten hours to administration: rescheduling, invoicing, formatting session notes, sending intake forms and following up discovery calls. None of it is billable and all of it is urgent-feeling, so it gets done in the evening instead of the business development that would grow the practice.
Handing over the reschedule loop and the onboarding sequence first usually recovers four to six of those hours in the first month. The invoicing and enquiry follow-up move across next. At sixteen hours a month on retainer the cost is fixed and predictable, and the hours it buys back go into delivery or sales rather than admin.
